Accelerate your confidence, performance and results.
The TCO Academy
Do you want to know your patient experience score?
Benchmark your TCO performance with our Patient Experience Scorecard.
Answer 36 Rapid fire questions and receive your Personalised Professional Development Report.
Best of all, it’s free and takes just 10 minutes to complete!
In the fastest growing practices the dental team are higher performers, not just clinically but professionally. Their approach to patient consultations and communication is completely different. You can learn how to do the same.
Focus4Growth Academies have been designed to provide the three things that are key to high performance and your success, the optimal Psychology, Skills and Systems.
Psychology underpins performance.
The Right Skills, unlock the next level.
When you’re having patient consultations there are communication skills that are more influential and persuasive than others and it’s not always obvious. Through our accelerator we learn to develop and sharpen the right skills and how to take a consultative approach to patient conversations. Too often TCO’s rely on simply ‘telling’ patients about treatment options, there’s a better way to manage consultations, we develop to high impact skills one at a time.
The System, gets consistent results.
Do you want to know your patient experience score?
Benchmark your Consult performance with our Patient Experience Scorecard.
Answer 36 Rapid fire questions and receive your Personalised Professional Development Report.
Best of all, it’s free and takes just 10 minutes to complete!
Inspire, Consult, Sell
The book from best-selling author Justin Leigh.
The Academy and training content is based on the book from best-selling Author Justin Leigh. The principles and models are proven to work by clients, market leading dental companies, groups and practice teams.
What's included...
Live WebClasses
Our training content has been developed by leading experts and stems from our decades of experience working with thousands of leaders and team working in dentistry.
Designed with implementation in mind, so you can put it into practice easily and consistently. Multiple resources, surrounding you with the tools and support you need to go from theory to application rapidly.
Our Accelerators include Live WebClasses designed around tried-and-tested modules and activities, delivered by Justin Leigh and our experienced Mentors & Coaches.
High-Performance Peer Group
Our Accelerator communities are made up of likeminded TCOs who have are committed to high performance and their own professional development.
This high-performance community is an essential element of maintaining accountability, motivation, commitment and drive throughout any Accelerator journey.
Clear Actions, every session
Immediately implement the strategies and actions that will help you in your TCO role, so you can create a bigger impact for your patients and the practice.
Our Accelerators are designed with creation and implementation in mind, and each session is crafted to get you moving in the right direction more quickly.
The INSPIRe Toolkit
Use our INSPIRe toolkit, it’s full of templates and canvases to easily create a blueprint for your TCO role that you can revisit and rework as your best thinking evolves.
When you’re ready and you’ve filled in the toolkit, use the templates to help speed up your implementation of the accelerator content. You can develop assets and communication strategies to help your entire practice team to improve, putting you at the heart of the practice and it’s future success.
ELearning Portal
Gain a deeper understanding of all the key principles and strategies of our Accelerators anytime you want, as many times as you want, with our online learning system.
With hours of content available, our Portal that will enable you to unpack your best thinking, set goals and track your progress, and download templates that you can use to create assets for your practice.
Experienced Mentors & Coaches
Don’t take our word for it, this is what our clients are saying….
Start your journey now – benchmark your TCO performance with our Patient Experience Scorecard.
Join a community of High-Performing TCOs who are transforming their patient consultations and accelerating growth in their practices.
Register your interest in our next TOC Academy – starting in
September 2023
Waiting list now open.
Ali Meredith
Programme Director at MiSmile Network
Derek Hampton
Managing Director at EMS Dental UK
Nav Kumar
Senior Commercial Manager at Europe Align Technology
Praise for INSPIRE, CONSULT, SELL:
Sandeep Kumar
Founder & CEO at MiSmile Network
Louis Mackenzie
Head Dental Officer at Denplan
“This book is a fantastic tool for those looking at how best to engage with patients and grow your list or practice through good communication. Justin covers a number of methods that we need to consider, that we are simply not taught at dental school.
However, these methods are not just to increase case acceptance but also can be used to reduce complaints and dento-legal issues as it’s all about communication. Justin correctly highlights that you should NOT pitch to your patient, intead he shows a really thorough walk through of aspects seasoned clinicians have found works best for them. Good insightful read and with the added workbook links, this is a must get for the aspiring clinician.”
Dr Chris McConnell
Advanced Dental Surgeon and BACD President, 2021/22.
