Understanding and acknowledging the diversity of personality types is essential when dealing with clients. Every individual sees the world from a unique perspective, and their personality reflects this perspective. In this article, we will explore the importance of...
Many managers find themselves micromanaging their teams, despite being past high performers themselves. Transitioning from being a high performer to a ‘coaching leader’ requires a shift in mindset and approach, one that isn’t immediately obvious. In this article, I’ll...
“When the trust account is high, communication is easy, instant, and effective.” ― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change In his brilliant book, The Seven Habits of Highly Effective People. Stephen Covey...
This question was foremost on my mind for a number of years as a sales & business manager. Sales teams are the growth engine for many businesses and from my experience measuring sales capability is not as easy as it might seem. As a sales manager the answer I cam...
Since the pandemic many businesses working in B2B markets have found increased growth opportunities as their clients refocus their own efforts on growth. But not everyone benefits from market growth, only those business teams who are proactive and taking the right...
When it comes to selling, if the process you want to follow isn’t clear, your team simply can’t achieve consistent, reproducible results. It’s no use pushing people harder for results if the process isn’t clear and useable. I had that very experience when I was a...